NYC Severe Weather Assistance via NYC.gov

NYC Continues Recovery From Sandy
 

The City is working to help New Yorkers recover from Sandy.
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As Hurricane Sandy recovery continues, the large scale evacuation shelters have closed. If your home has been damaged due to the storm and you need shelter or relocation assistance, please visit one of the NYC Restoration Centers.Learn more.

Warming centers are open for residents needing relief from cold temperatures.
Go to the list of daytime warming shelters 

Federal Disaster Assistance
Anyone affected by Sandy (homeowners, renters, and businesses) can apply for federal disaster assistance. Register at disasterassistance.gov or by calling FEMA at 800-621-3362 (FEMA) Before you call, be sure to have the following information ready:

• Address of affected property
• Insurance information
• Social Security number

Locate a FEMA Disaster Recovery Center. Disaster Recovery Centers are facilities where applicants may go for information about FEMA or other disaster assistance programs, or for questions related to their cases.

City Disaster Assistance
City of New York Restoration Centers are now open. Learn more.

Food Distribution
Get the list of locations where prepared food is available 

NYC Rapid Repairs
NYC Rapid Repairs is a program to make your home safe for return. The City is working with contractors to assess damage to your home from Hurricane Sandy and make the necessary repairs so that you and your family can safely return home. NYC Rapid Repairs is a program for property owners.
Learn more about NYC Rapid Repairs.
Register for NYC Rapid Repairs.

Gas Shortage
The emergency order to establish an odd-even license plate system for gasoline and diesel purchases to reduce wait times and lines at gas stations in the five boroughs has been lifted. The odd-even system went into effect Friday, November 9.Read more. 

Electricity
Visit coned.com for the latest on the restoration efforts. To report a loss of electric service, contact Con Edison at 1-800-75-CONED (26633) or online at ConEd.com.

For LIPA customers:
Learn more about restoring electrical service to your home

For Con Ed customers:
Self-certification form for your electrician

Temporary Housing
Air BNB, an online service that connects people seeking temporary housing with those who have unused space, has launched a new platform to link New Yorkers displaced by Hurricane Sandy to New Yorkers who want to offer places to stay. Air BNB is providing with service at no fee, and information is available at airbnb.com/sandy.

Health/Safety

• Go to the list of medical van locations 
• The City tap water is safe for drinking with the exception of Breezy Point. In Breezy Point, the water is NOT drinkable, even after boiling. The City is providing Breezy Point residents with safe drinking water from portable water stations and from bottled water distribution sites. Learn more.
• If you have experienced loss of power or flooding, see the attached fact sheets about portable generators, keeping your food safe, appropriate use of dry ice, and other related safety tips.
  Visit the Health Department's website for more information
  Carbon Monoxide: Alert for Portable Generator Use
  Floods: Food and Water Safety
  Major Flood Damage and Mold
  Heat: Never use stove burners or ovens for heat
  Respiratory Health (in PDF)
  Dry Ice: Safety Tips (in PDF)
• Bellevue Hospital is offering walk-in non-emergency services 24 hours a day, 7 days a week, and will open limited adult and pediatric outpatient primary care clinics and routine OB-GYN services to women from 8 a.m. to 8 p.m., Monday through Friday. Coney Island Hospital is providing walk-in services, 24 hours a day, 7 days a week, in addition to primary care services and some specialty clinics, Monday through Friday, 8 a.m. to 8 p.m., and Saturday to Sunday, 8 a.m. 4 p.m. Visit theHHC's website for more details.

Garbage & Recycling Collection
The Department of Sanitation will continue to clean up debris from Hurricane Sandy. Learn more.

Transit/Transportation

• The Hugh L. Carey Tunnel (formerly Brooklyn-Battery Tunnel) reopened to traffic in both directions around the clock. Trucks are still barred from using the tunnel until further notice.
• The Metropolitan Transportation Authority (MTA) has introduced new (and free) special H shuttle train, which will operate between Far Rockaway-Mott Ave. and Beach 90 St. Learn more.
• For the latest subway, LIRR, and Metro-North information, visit www.mta.info.
• Alternate Side Parking (ASP) regulations are in effect in most of the city and have been reinstated east of but not including Hamilton Avenue in Brooklyn Community Board (CB) 6. ASPs are suspended indefinitely in Brooklyn CBs 13, 15, and 18, and west of and including Hamilton Avenue in Brooklyn CB 6, and in Queens CB 14 to allow for continued storm cleanup.
• For the latest on NJ Transit service, visit the NJ Transit website. Learn more.
• Get the latest on PATH service. Learn more.
• Staten Island Ferry: A new, temporary service from Staten Island to Manhattan begins November 26 and will run for eight weeks as storm recovery work continues. Ferries will depart the newly-constructed landing at Great Kills, S.I., between 6 a.m. and 9 a.m. for Pier 11 at Wall Street, and continue to 35th Street. Ferries will return to Staten Island between noon and 6:15 p.m. One-way fare will be $2.00. Learn more.
• Seastreak will operate a temporary ferry service between the Rockaways and Manhattan effective Monday, November 12. One-way fares will be $2.00.Learn more.

Schools/Colleges

• School will be open the last three days of scheduled winter break, February 20 to 22. Additionally, the half-day scheduled for June 4 will now become a full day of class. Learn more.
• Visit the Department of Education website for details about school openings and relocations. Please check back as information is continuously being updated. Learn more.
• For more information, visit the Department of Education website.

Business Recovery Information
Mayor Bloomberg announced a new program that will make available $5.5 million in matching grants for New York City businesses most impacted by Hurricane Sandy. This grant program — which is being funded with $5 million from the Mayor's Fund to Advance New York City, as well $500,000 from the Partnership for New York City — will be administered by the New York Business Development Corporation and was developed in collaboration with the City' Economic Development Corporation and Department of Small Business Services. Learn more.

New York City, including the Department of Small Business Services (SBS) and the New York City Economic Development Corporation (NYCEDC), is coordinating a set of services to assist small businesses in recovering from Hurricane Sandy. For more information, please call 311 and ask for NYC Business Solutions.Learn more.

Miscellaneous

• The Dept. of Health advises that direct contact with the water at Hudson River, East River, New York Harbor, Jamaica Bay, and the Kill Van Kull for recreational activities should be avoided until further notice due to untreated wastewater being discharged into the NYC waterways. Learn more.
• Find info on Brooklyn Public Library's hurricane response, services, and hours

Parks
Visit the Parks website to learn the status of New York City's parks, playgrounds, and beaches.

Donations & Volunteering

• To make a food donation, visit City Harvest or Food Bank for New York City.
• Those individuals, businesses and organizations who wish to donate goods and service to New Yorkers who suffered damage from Hurricane Sandy should visit NYC Donations Portal.
• Those who wish to give cash donations, visit the Mayor's Fund to Advance New York City.
• Those who wish to volunteer, visit NYC Service.
• Those who wish to give blood, visit The New York Blood Center.

Damage
Report downed trees online to 311

Cleanup
What happens after the storm?
Learn about re-occupancy of buildings in Zone A (in PDF)
Get answers to your storm cleanup questions (in PDF)
Learn post-storm safety tips (in PDF)
Pumping water in NYC

Website and Shelter Accessibility
If you are having trouble accessing this site, please call 311. If you need to determine whether you are in Zone A, or where the closest evacuation/shelter centers are to your location, please call 311. Every shelter has an entrance usable by people who use wheelchairs. Staff at the shelter will assess your needs and if they cannot be met there all efforts will be taken to meet them elsewhere.